Who we are
We are a digital solutions & experience design company, fusing vision, design and technology to enhance and grow business.
Over 20+ years and 5000 projects, we’ve devised digital strategies, solved complex integration problems, created cloud eLearning platforms and redesigned customer experiences. We’ve built apps, custom software, websites, online applications and intelligent content delivery solutions.
As a trusted partner, we lead with vision, skill and tenacity. Our troubleshooting, technical ingenuity and skilled customer service delivers every time.
We are experience designers
Our experience design team marries business, technology, marketing and design to enhance customer experience, action and retention and deliver business return on investment.
With a multi-disciplined team we create targeted digital solutions aligned to business objectives. We combine user experience, interface design, business logic, systems & integration and content management to produce solutions that are behaviourally advanced, stable and dependable and technologically fit-for-purpose.
Our work is underpinned by strategy and planning and is managed by a senior project manager with skills and experience working on digital projects.
Experience design is substance and ability, not just a pretty face.
It’s hard to play favourites
With such an enormous portfolio of work, it’s hard to play favourites or to even pick the best of the best. But… nevertheless, here are some of our achievements:
Australian Academy of Science, Primary Connections
We designed and developed a teaching resource authoring suite. Our client can now author their own interactive teaching resources and has produced 18 in the time it used to take them to produce one. See the case study.
Sonic Healthcare
A highly technical project designing and building a cross-platform medical app and portal for a global healthcare provider. Highly secured, multiple layers of integration, thorough experience design.
Lite n’ Easy
We analysed their online and offline sales process end to end. We reworked their purchase path and strategised and redesigned their customer experience. (in production) See the case study.
Carpet One
We’ve had a fantastic ongoing relationship with Carpet One. We’ve produced their website, created and managed their product management system, analysed and found opportunities for their digital offering, optimised their seo, revised, reworked and remapped their content and navigation and right now are working on a brand new warranty registration system. See the website case study.
SunEffects Booth
A world first. An innovative community education app showing the effects of sun damage on a person’s skin. We strategised and designed all of the app including the concept and the logic behind it. We worked closely with our clients team to ensure the facial recognition and age and skin damage effects were as accurate as possible using our very own algorithms. See the case study.
MyWorldAtlas
We worked with Australia’s biggest educational publisher on their flagship product the Jacaranda Atlas, to turn it from paper to digital. Experience design, business logic, integration with highly secure systems, server management and load balancing.
And guess what? It won multiple national awards. See the case study.
Healthy Waterways MATD
Way back in 2004 we strategised, designed and built (including all business rules and logic) a management system to allow a diverse range of stakeholders to manage highly complex scientific research data. This included building extensive help documentation, undertaking training and creating reporting utilities.
MettroMagic
In 2001 before “CMS” became common place term we built a truly wysiwyg content management system from the ground up to our our clients to easily update their websites. Absolutely simple. Absolutely user-focussed.
Champagne Cartel
Refreshing a blog industry stalwart, we had the pleasure in guiding the Champagne Cartel team on their journey from popular blog to successful online store. We provided end-to-end design, business rules and development.
Support
We’re always around for the long haul for our clients. We have a support management system in place and our ongoing support services include website management, data and analytics analysis, server management, load balancing and adjustment, peak-time outsourcing and on-call teams for major events.
Industry sectors
Our digital solutions skills have been applied to sectors including:
Brands we’ve worked with
Our digital solutions skills have been applied to sectors including: