We took a tired old intranet nobody liked and created something beautiful, functional and fun to use – and it’s achieving big results.
The key was how we categorised and sorted information in small chunks, so each user could pull the information they needed in the way that was most helpful to them.
Creating the optimum user experience
Our greatest challenge on the project was how to create optimum user experience for such a vast range of user personas – while maintaining the central focus of simplicity and usability. We did this by working through a range of concepts with our client and in an iterative creative process. The key was how we categorised and sorted information in small chunks, so each user could pull the information they needed in the way that was most helpful to them.
Revolutionising staff contributions
Everyone with an intranet knows it can be next to impossible to get staff to contribute content – mostly because it’s just too complicated. So we created a super simple way for staff to add articles, resources and events to the intranet via a simple “contribute” button. They could then fill in a form which was automatically put through an approvals process and then published.
Agile, not fragile
IUIH needed phase 1 of their intranet delivered as quickly as possible. We used our agile processes to iterate quickly, winding back the scale in the first instance so we could create a quick and easy win. Then we worked with them to build the scope of the project.
That personal touch
We don’t believe in a “one size fits all” approach at Mettro, so we tailor our approach to suit each client.