We took a complex web of data and maps and made it into a sleek, user-friendly site for medical registrars.
Everything in its right placement
General Practice Training Queensland (GPTQ) is a training body that delivers the placement training for medical registrars. They asked us to create a new website that would bring allow registrars to find themselves a placement within Queensland.
The way GPTQ works is incredibly complicated because there are several categories, criteria and geographical regions that registrars work under. We worked closely with them to get our heads around their business because we felt like the only way we could really deliver was to understand all aspects of their systems. In fact, we were told that we now know GPTQ’s business better than most of its staff!
The plan
We had a three-pronged strategy:
- develop a user-friendly system for the end user (the registrars)
- develop a system that is easy to update and report on, and that will simplify workflow for GPTQ staff
- develop a system that will foster positive relationships with practices and ensure good quality candidate applications with a low error rate.
The project had mapping and search aspects, and was within a really complicated interface that we had to make really simple so a registrar could get on, find a placement that was appropriate to them, and then they could apply via the website.
Blissful ignorance
To make all this happen, we created a sleek and simple website that sucks the right information from the GPTQ systems to create a simple and effective user experience. And GPTQ can use their own mini content management system to update their own information that works in alignment with constantly flowing data.
The result? Registrars cheerfully finding and booking their placements online without any idea of the complexity of the system they are using.